Yes! If you have lost access to the mobile number which you have registered on WazirX, we can help you change it. Here's an overview of the process to request the change -
1: Contact us via chat through this link - Submit a Request
2: We will guide you through the verification process which will help us verify the authenticity of the request.
3: Once we have completed the verification, we will set a security cool-off period of a maximum of 48 hours. During this cool-off period, we may temporarily lock your WazirX account to ensure its maximum security.
Tip: We strongly recommend you set up app-based 2FA for your WazirX account. It is more secure and easy to use! You can read more details here - Two-Factor Authentication (2FA) - Setup, Change & Recovery