2FA/Authenticator App Reset via Self Service

Namaste Tribe!

For 2FA/Authenticator App Reset via Self-Service, please follow the below steps:

1. Go to https://wazirx.com/account-management/2fa
2. Login to your WazirX account
   
3. Enter your Email ID and password
4. Select Send OTP
   
5. Enter the OTP & select Next
6. Select Send OTP
   
7. Enter the OTP & select Next
8. Enter your PAN Number & Date Of Birth
   

If you are not able to access SMS OTP, please follow the below steps:

1. Go to https://wazirx.com/account-management/2fa
2. You will be redirected to the screen shared below
   
3. Select Unable to access SMS OTP
   
4. Keep your PAN Card ready & select Start Video KYC Verification
   
5. After Video KYC is complete, select Submit
   
6. Your request will be reviewed within 48 hours. You'll receive an update via email.