For Government and Law Enforcement Agencies only:
Government and law enforcement agencies can use these guidelines to submit information requests. WazirX will review each case and cooperate on a case-by-case basis to disclose information as legally required, in accordance with our Terms of Use and applicable laws.
To submit a Law Enforcement request, you must be a law enforcement agent or government official authorized to:
1) gather evidence in connection with an investigation, or
2) make a formal law enforcement request.
These guidelines are provided to law enforcement agents or government officials who are looking to obtain information from WazirX for the purpose of gathering evidence in connection with, or in aid of an ongoing criminal investigation. Please note that these guidelines may be amended from time to time without notice. These guidelines are not intended for private parties, whether engaged in private investigations or civil litigations.
Requirement for Court Orders and Warrants
WazirX collects, uses and stores user records in accordance with the WazirX Terms of Use and Privacy Policy, as amended from time to time. This includes information collected from users for the purpose of opening a WazirX account, providing services to the users, regulatory compliance (such as mandatory record keeping, Anti-Money Laundering (AML), Know-Your-Client (KYC) obligations). For full details, please visit https://wazirx.com/legal/privacy.
In order for WazirX to provide information relating to our users in aid of an ongoing criminal investigation, we will require a valid court order from a competent jurisdiction or police orders/warrants. Please note that in certain cases, we may require more information to ensure that the release of information is lawful.
Preservation Order Requests
Following the receipt of a preservation order request relating to a criminal investigation, WazirX will take steps to preserve records in connection for 90 days. Should the period for preservation needs to be extended, an additional request must be submitted.
About WazirX
WazirX refers to an ecosystem comprising WazirX websites (whose domain names include but are not limited to http://www.wazirx.com), mobile applications, clients, applets and other applications that are developed to offer WazirX Services, and includes independently-operated platforms, websites and clients within the ecosystem. WazirX is continuously growing and may offer even more services in the future.
Form of Request
Authorized law enforcement agencies may send a request for information to legal@wazirx.com. In order to expedite the process, law enforcement agents are reminded to clearly set out the legal basis for each request for information or assistance. A summary of the background of the facts, investigation, and any information regarding the WazirX users and transaction details will also help us expedite the request. Please use your official email address while sending an information request.
Notice of Requests
Unless specified in any Court Order or Police Warrant and on a valid legal basis, we may notify the relevant user of the request before disclosure of any personal data.
Please note that requests which are not accompanied by copies of official supporting documents will not be processed.
Your cooperation and consideration would be highly appreciated. Thank you!