Yes! To change your mobile number, follow the steps below:
1: Open your WazirX account.
2: Go to Account Settings
3: Select your Profile
4: Select the phone number
5: Select I want to update my Phone number
If you have lost access to the mobile number that you have registered on WazirX, we can help you change it. Here's an overview of the process to request the change -
1: Contact us via chat through this link - Submit a Request
2: We will guide you through the verification process which will help us verify the authenticity of the request.
3: Once we have completed the verification, we will set a security cool-off period of a maximum of 48 hours. During this cool-off period, we may temporarily lock your WazirX account to ensure its maximum security.
Tip: We strongly recommend you set up app-based 2FA for your WazirX account. It is more secure and easy to use! You can read more details here - Two-Factor Authentication (2FA) - Setup, Change & Recovery
Do follow us on Twitter (@wazirxindia) and join the WazirX Telegram channel (https://t.me/wazirx) for the latest updates & announcements about WazirX.