You can withdraw crypto by adding a destination address and confirming the transaction.
Steps:
- Go to Funds
- Select the coin you want to withdraw
- Click Withdraw
- Click Select Address → Add Address
- Choose the destination exchange
- Enter and verify the destination address
- Add a label and save the address
- Enter your 2FA code
- Select the saved address
- Enter the withdrawal amount (or use Withdraw All)
- Click Proceed
- Enter the OTP sent to your mobile
- Approve the withdrawal via email
Key details:
- You need the deposit address from the receiving exchange before starting
- Remarks are only visible in your account
Restrictions:
- Entering an incorrect address or the wrong network may result in permanent loss of funds
What details are required for XRP or XLM withdrawals?
You must enter both the destination address and tag/memo.
Key details:
- Destination tag/memo is mandatory for XRP and XLM
- Missing or incorrect details may result in loss of funds
How long do crypto withdrawals take?
Most withdrawals are processed within 30–60 minutes.
Key details:
- Can take up to 24 hours in some cases
What fees are charged for crypto withdrawals?
A withdrawal fee is charged to cover blockchain network fees.
Key details:
- Fees vary by asset and network conditions
- Helps ensure faster transaction processing
What are the crypto withdrawal limits?
Withdrawal limits depend on the specific cryptocurrency.
Key details:
- Minimum and maximum limits vary by asset
- Check the fees and limits section for exact details
Can I transfer crypto directly to another account on the platform?
No, direct transfers between accounts are not supported.
Restrictions:
- Transfers between two accounts on the platform will be rejected
Can I send ETH to smart contracts or ICOs?
ETH withdrawals to smart contracts are supported, but ICO participation is not recommended.
Restrictions:
- Tokens received from ICOs may not be supported or recoverable